Email info@bdsalesinc.ca and you will hear back from the developer directly, usually within a day. You can also use Settings > Contact us inside the app.
Yes, forever: the complete 8-week Foundations for Men program, guided interval sessions with haptic and voice cues, The Manual's core chapters, daily reminders, your streak and calendar, and CSV export. Pro adds the five specialty programs, Personalize My Workout, your own custom sessions, full history and insights, The Manual's advanced chapters, and on iPhone the Apple Watch app. The free tier is not a trial.
Billing goes through the store you bought from, never through us. On iPhone: iOS Settings > your name > Subscriptions shows and cancels everything. On Android: open the Play Store, tap your profile, then Payments and subscriptions > Subscriptions. In the app, Settings > Restore purchases re-activates Pro on a new device. Trials remind you before they convert.
On iPhone, check iOS Settings > PelvicWise > Notifications is allowed. PelvicWise reminders are time-sensitive, so they break through most Focus modes; if you have notifications scheduled to a summary, time-sensitive ones still arrive immediately. On Android, check Settings > Apps > PelvicWise > Notifications, and if your phone sleeps aggressively, allow PelvicWise to run in the background so a reminder can fire on time. On either platform, if a reminder time was added but notifications were denied, the Reminders screen in the app shows a warning.
Tap "Am I squeezing the right muscles?" on the Today screen for the technique guide: how to find the pelvic floor, what should stay relaxed, and quick self-checks. The short version: a gentle inner lift, belly soft, no breath holding, and let go completely between squeezes.
With Pro on iPhone, open PelvicWise on your watch and start a session from your wrist: squeeze and release cues arrive as distinct wrist taps, so nothing is on screen and nothing makes a sound. Finished watch sessions sync to your iPhone automatically. There is no Wear OS app; on Android, sessions cue with vibration and voice from the phone, and the home screen widget shows your streak.
On your device. On iPhone it also syncs through your personal iCloud; on Android it stays on the phone and rides along in your own Google account backup if you have backup turned on. There is no PelvicWise server, no account, and no analytics. See the privacy policy.